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Terms & Conditions

OBSERVE: Identification of all key terms essential to legal clarity.
EXPAND: Inclusion of player, operator, game, and transaction terms to avoid ambiguity.
REFLECT: Clear and accessible definitions to ensure user understanding and legal precision.

  • Operator: The company responsible for operating booo-casino-new-zealand via booo-casino.com, identified as Green Feather Online Limited, Elite Business Centre, Trejqa ta' Box Box, Msida, MSD 1840, Malta, holding MGA Remote Gaming License MGA/B2C/445/2017 valid until 31 December 2025.
  • User/Player: Any individual who registers for, accesses, or utilizes services on booo-casino.com in connection with booo-casino-new-zealand.
  • Account: The registered profile created by a User to access and participate in gaming activities.
  • Bet/Wager: A monetary stake placed by a Player on any casino game, including slots, table games, or live casino events.
  • Bonus: Promotional funds, credits, or free spins awarded to Players under specific conditions.
  • Game: Any gambling activity offered under booo-casino-new-zealand on booo-casino.com.
  • KYC: "Know Your Customer" procedures requiring Users to verify identity and eligibility.
  • Responsible Gambling: Policies and tools to help Users manage their gambling activity and prevent harm.

Account Registration

OBSERVE: Ensure legal age, identity verification, and user obligations.
EXPAND: Address regional requirements (NZ: minimum age 18+), KYC processes, and account security.
REFLECT: Articulate clear steps and obligations with protective clauses for both Operator and Player.

  1. Eligibility: Only individuals aged 18 or older and legally permitted under NZ law may register for an account. The Operator reserves the right to request proof of age at any time.
  2. Registration Process: Players must provide accurate personal details and a valid email address. Upon registration, Users will receive an email to verify their account. Completion of KYC procedures is mandatory, requiring submission of identification documents (e.g., passport, driver's license, proof of address).
  3. User Obligations: Players are responsible for maintaining the confidentiality and security of their account credentials. Any unauthorized use must be reported to [email protected] immediately. The Operator disclaims liability for losses resulting from compromised credentials.
  4. Data Accuracy: Providing false or misleading information may result in account suspension or termination.
  5. Regional Compliance Note: In accordance with NZ regulations, Users must not register on behalf of others or for commercial purposes.

Betting & Gameplay Rules

OBSERVE: Identify all betting mechanisms, conduct expectations, and anti-fraud provisions.
EXPAND: Specify minimum/maximum bet amounts, types, and chat conduct.
REFLECT: Present clear, enforceable rules and disciplinary measures.

  1. Placing Bets: Bets may be placed on any available games, subject to minimum and maximum limits displayed per game. Bets are considered final once accepted by the system.
  2. Bet Modification/Cancellation: Bets cannot be altered or cancelled after confirmation, except in the event of system malfunction or operator error.
  3. Live Casino and Chat Conduct:
    • Players must act respectfully towards other Users and staff. Insults, harassment, or use of offensive language in chat is strictly prohibited.
    • Fraudulent, collusive, or manipulative behavior will result in immediate suspension and possible reporting to authorities.
  4. Game Integrity: All games are subject to auditing and monitoring for fairness and compliance with regulatory standards.
  5. Regional Compliance Note: In line with NZ responsible gambling obligations, Users are encouraged to play responsibly and utilize available self-exclusion tools.

Bonus Terms

OBSERVE: Analyze bonus activation, wagering, and prohibited actions.
EXPAND: Address NZ standards for fair promotions, anti-abuse policies, and transparency.
REFLECT: Ensure all promotional terms are clear, enforceable, and protective of both Operator and Player.

  1. Bonus Activation: Bonuses become active upon meeting the specified qualifying criteria, such as minimum deposit or entry of a bonus code. All bonus offers are subject to availability and may be withdrawn or amended at the Operator's discretion.
  2. Wagering Requirements: Unless explicitly stated otherwise, all bonuses must be wagered 40 times before withdrawal. Timeframes for completing wagering are specified in each promotion, with a maximum period not exceeding 30 days from activation or by 31 December 2025, whichever is sooner. Failure to meet requirements will result in bonus and winnings forfeiture.
  3. Prohibited Actions:
    • Using more than one account to claim bonuses is strictly prohibited.
    • Playing restricted games or placing minimal-risk bets to exploit bonuses may lead to bonus forfeiture and/or account closure.
    • Combining promotions, unless specifically allowed, is not permitted.
  4. Regional Compliance Note: All promotions are offered in accordance with New Zealand and MGA guidelines to prevent misleading or unfair practices.

Payments & Withdrawals

OBSERVE: Detail payment methods, limits, fees, and regulatory requirements.
EXPAND: Address AML, verification, and refund/chargeback processes.
REFLECT: Provide transparent, comprehensive information for user confidence and regulatory compliance.

  1. Deposit Methods: Users may fund accounts using approved credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, as listed on booo-casino.com. All transactions are processed securely and in accordance with AML regulations.
  2. Withdrawal Methods: Withdrawals are processed via the same method used for deposits where possible. Minimum withdrawal amount is NZD 20; maximum weekly withdrawal is NZD 7,500 unless otherwise stated. Operator may request additional KYC verification prior to processing withdrawals.
  3. Processing Times & Fees: Deposits are credited instantly. Withdrawals are subject to processing within 1-5 business days. The Operator does not charge withdrawal fees, but Users are responsible for any third-party banking costs.
  4. Refunds & Bonus Reversals: Refunds are provided solely in cases of erroneous or duplicate transactions. Bonus reversals may occur if terms are breached or if technical errors are identified.
  5. Suspicious Transactions: The Operator reserves the right to suspend transactions and report suspicious activity in accordance with NZ and MGA AML obligations.
  6. Regional Compliance Note: All financial transactions comply with NZ laws, including anti-money laundering and counter-terrorism financing requirements.

Limitation of Liability

OBSERVE: Clarify Operator's obligations and exclusions.
EXPAND: Address technical failures, force majeure, and maximum compensation.
REFLECT: Provide robust legal protections while remaining fair and transparent.

  1. Operator's Obligations: The Operator ensures games are conducted fairly and results are determined by certified RNG systems or live dealer mechanisms. Reasonable efforts are made to maintain site availability and data accuracy.
  2. Exclusions of Liability: The Operator is not liable for any indirect, incidental, or consequential damages resulting from technical failures, network interruptions, or unauthorised access. The Operator's maximum liability is limited to the amount of the bet or wager placed by the Player.
  3. Force Majeure: The Operator shall not be held responsible for any failure or delay in performance due to events beyond its control, including but not limited to natural disasters, regulatory changes, or telecommunications failures.
  4. Regional Compliance Note: These limitations do not affect any rights that cannot be excluded under NZ law.

Intellectual Property Rights

OBSERVE: Identify all protected content and software.
EXPAND: Specify user limitations and legal recourse.
REFLECT: Establish clear boundaries on copying, reproduction, and distribution.

  • Copyright Notice: All website content, including text, images, graphics, software, and logos, is the exclusive property of the Operator or its licensors and is protected by international copyright and intellectual property laws.
  • Prohibited Uses: Users may not copy, reproduce, distribute, transmit, display, perform, or publish any part of the website or its content without explicit prior written permission from the Operator.
  • Enforcement: Unauthorized use of intellectual property may result in legal action and account termination.

Privacy & Data Protection

OBSERVE: Reference privacy policy and data processing standards.
EXPAND: Emphasize legal compliance and user rights.
REFLECT: Ensure users are aware of their privacy protections and data control.

  • All personal data collected by booo-casino-new-zealand on booo-casino.com is processed in accordance with the Operator's Privacy Policy, applicable NZ privacy laws, and the General Data Protection Regulation (GDPR) as enforced by the Malta Gaming Authority.
  • Users have the right to access, rectify, or delete their personal data and may exercise these rights by contacting [email protected].

Changes to Terms

OBSERVE: Specify notification procedures and user options.
EXPAND: Address methods of communication and effective date.
REFLECT: Ensure users are adequately informed and protected.

  1. Notification of Changes: The Operator reserves the right to amend these Terms at any time. Users will be notified of material changes by email, website banners, or pop-up notifications at least 7 days prior to the effective date.
  2. User Rights: If a User disagrees with any amended Terms, they may discontinue use of the site and request account closure in accordance with the Termination & Suspension section.
  3. Effective Date: All updates take effect from the date specified in the notification, but not earlier than 6 November 2025.

Termination & Suspension

OBSERVE: Define grounds, procedures, and user protections.
EXPAND: Address refund policies and regulatory reporting.
REFLECT: Ensure fair, transparent handling of all terminations.

  1. Grounds for Termination: The Operator may suspend or terminate a User's account for reasons including but not limited to breach of these Terms, provision of false information, fraud, suspicious transactions, or at the User's request.
  2. Procedure: Users will be notified by email of any suspension or closure, stating the reason and, where applicable, steps to remedy the situation. Users may appeal decisions by contacting [email protected].
  3. Refunds & Balances: Any remaining account balance, excluding bonuses or winnings subject to forfeiture, will be returned to the User via the original payment method, subject to successful KYC completion and regulatory approval.
  4. Regulatory Reporting: Suspicious or unlawful activity will be reported to relevant NZ authorities in accordance with legal obligations.

Governing Law & Jurisdiction

OBSERVE: Specify applicable law and dispute resolution mechanisms.
EXPAND: Address multi-jurisdictional context (NZ and Malta).
REFLECT: Provide clear guidance for users in the event of disputes.

  1. Applicable Law: These Terms are governed by the laws of New Zealand and, where applicable, the laws of Malta, as enforced by the Malta Gaming Authority (MGA/B2C/445/2017) until 31 December 2025.
  2. Dispute Resolution: Any disputes arising from these Terms will first be addressed through the Operator's internal complaints process. If unresolved, disputes may be submitted to arbitration in Malta or to the appropriate NZ regulatory authority. Users retain the right to pursue claims in NZ courts where mandated by law.

Regional Compliance Note: These provisions do not limit any statutory rights under NZ law or the Consumer Guarantees Act 1993.

Contact Information

OBSERVE: Provide all required contact data for user support and legal communication.
EXPAND: Include phone, email, mailing address, and online support channels.
REFLECT: Ensure users have clear, accessible avenues for all inquiries and complaints.

  • Customer Support:
  • Legal Department & Mailing Address: Elite Business Centre, Trejqa ta' Box Box, Msida, MSD 1840, Malta
  • Regulatory Authority: Malta Gaming Authority (MGA/B2C/445/2017, valid until 31 December 2025)
  • Operator: Green Feather Online Limited

For all legal notices or formal complaints, please use the above mailing address or email [email protected], referencing your account details and the nature of your inquiry.

All information provided is current as of 6 November 2025 and is subject to periodic updates in accordance with the Changes to Terms section above.