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Privacy Policy

This Privacy Policy outlines how personal information is collected, used, stored, and protected when you interact with booo-casino-new-zealand via booo-casino.com. It applies to all players, account holders, and website visitors located in New Zealand or accessing our services from this jurisdiction. Effective as of 6 November 2025, this policy serves to ensure transparency and compliance with all applicable data protection and gambling regulations in New Zealand and the operational jurisdiction of Malta.

Who We Are

OBSERVE: booo-casino-new-zealand operates exclusively through the domain booo-casino.com, managed by its licensed operator.

  • Legal Entity: Green Feather Online Limited, a Limited (Ltd.) company registered in Malta.
  • Registered Address: Elite Business Centre, Trejqa ta' Box Box, Msida, MSD 1840, Malta.
  • Operational Licenses: Malta Gaming Authority (MGA), License Number: MGA/B2C/445/2017, valid until 2025-12-31.
  • Contact for Data Protection:

REFLECT: For all data protection matters, please contact our Data Protection Officer (DPO) using the details above.

What Personal Data We Collect

OBSERVE: To provide and improve services, booo-casino.com collects and processes the following categories of data:

  • Personal Identification Data: Full name, date of birth, residential address, email address, phone number, government-issued identification documents (for KYC/AML compliance).
  • Technical Data: IP address, device identifiers, browser type and version, operating system, log files, access timestamps.
  • Payment and Transaction Data: Payment method information (e.g., credit/debit card details, e-wallets), transaction records, deposit and withdrawal history.
  • Behavioral and Usage Data: Account activity, betting history, game preferences, interaction logs, clickstream data.
  • Cookies and Similar Technologies: Session cookies, persistent cookies, and third-party analytics cookies (see 'Cookies & Tracking Technologies').

EXPAND: Data may also include any information you provide via support, feedback forms, or responsible gambling tools.

REFLECT: All collected data is necessary for regulatory compliance, secure service provision, and user experience optimization.

Legal Basis for Processing

OBSERVE: booo-casino-new-zealand processes personal data in accordance with New Zealand Privacy Act 2020, Malta Data Protection Act, and international standards, leveraging the following legal bases:

  1. Consent: Data is processed when you provide clear consent (e.g., marketing communications, cookies acceptance).
  2. Contractual Necessity: Processing is required to execute the user agreement, create and manage your account, process deposits and withdrawals, and deliver requested services.
  3. Legal Obligations: Compliance with regulatory requirements (KYC/AML, fraud prevention, tax and reporting obligations) as imposed by the Malta Gaming Authority and New Zealand authorities.
  4. Legitimate Interests: Ensuring platform security, service improvement, analytics, prevention of fraudulent or abusive activities.

REFLECT: Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

Purpose of Processing

  • Provision of Services: To register, verify, and administer user accounts, facilitate gaming activities, and process financial transactions.
  • Regulatory Compliance: To meet legal and regulatory obligations, including identity verification and anti-money laundering requirements.
  • Service Improvement: To analyze user behavior and preferences, enhance user experience, and optimize platform performance.
  • Marketing and Communication: To send promotional offers, service updates, and personalized content (subject to your consent).
  • Fraud Detection and Prevention: To monitor, detect, and prevent potentially fraudulent or abusive activities.
  • Responsible Gambling: To implement tools and services supporting responsible gambling and player protection.

REFLECT: Data is used only for purposes compatible with your initial engagement and the regulatory framework governing booo-casino.com.

Disclosure & Sharing

OBSERVE: booo-casino.com may disclose your data under strictly regulated circumstances to:

  • Payment Partners: Banks, payment processors, and financial institutions for transaction processing and verification.
  • Service Providers: IT infrastructure providers, analytics vendors, and customer service contractors, all bound by confidentiality and data protection agreements.
  • Regulatory Authorities: Malta Gaming Authority, New Zealand gambling and financial authorities, and other agencies as required by law.
  • Affiliates and Group Companies: Subsidiaries (such as bCasino, Mr Fortune, Galactic Wins) for operational purposes, subject to the same data protection standards.
  • Advertising Networks: Third parties for marketing purposes only with your explicit consent.

EXPAND: Data may be disclosed in connection with legal proceedings, mergers, acquisitions, or asset transfers, provided such disclosure complies with applicable data protection regulations.

REFLECT: We will never sell your personal information to third parties. All disclosures are governed by contractual obligations and legal safeguards.

International Transfers

OBSERVE: As a Malta-based operator serving New Zealand clients, booo-casino.com may transfer your data to countries outside New Zealand and the European Economic Area (EEA).

  • Locations: Data may be stored or processed in Malta, EEA member states, and other countries where our service providers operate.
  • Protection Guarantees:
    • Standard Contractual Clauses (SCCs) approved by the European Commission
    • Binding Corporate Rules (BCRs) for intra-group data transfers
    • Regular risk assessments and contractual commitments ensuring an adequate level of protection

REFLECT: We implement technical and organizational measures to ensure your data receives equivalent protection regardless of where it is processed.

Data Retention

OBSERVE: booo-casino.com retains your data only for as long as necessary to fulfill the purposes described herein and to comply with legal requirements.

  • Personal Data: Retained for up to 5 years after account closure or final transaction, in line with regulatory and anti-money laundering obligations.
  • Transaction Data: Maintained for 7 years to comply with financial and audit requirements.
  • Marketing Data: Retained until you withdraw consent or unsubscribe from communications.
  • Cookies/Data Logs: Duration varies by cookie type; see 'Cookies & Tracking Technologies' for details.

Deletion Criteria: Data is deleted or anonymized upon expiry of retention periods, withdrawal of consent, or fulfillment of processing purposes, unless further retention is required by law.

REFLECT: You may request earlier deletion of your data, subject to regulatory exceptions.

Your Rights

OBSERVE: Your data subject rights are protected under the New Zealand Privacy Act 2020, GDPR (for EEA users), and best practice standards aligning with international privacy regulations.

  1. Access: You may request a copy of your personal data held by booo-casino.com at any time.
  2. Correction: You can request correction of inaccurate or incomplete data.
  3. Deletion: You may request the erasure of your data when it is no longer necessary or if consent is withdrawn, subject to regulatory retention obligations.
  4. Restriction: You have the right to restrict certain processing activities in specific circumstances (e.g., contesting data accuracy or processing legality).
  5. Objection: You can object to processing for direct marketing or based on legitimate interests.
  6. Data Portability: You may request your data in a structured, commonly used, and machine-readable format, and request its transfer to another provider.
  7. Withdrawal of Consent: You may withdraw consent for marketing communications or other optional processing at any time.
  • Procedures:
    • Submit requests via [email protected], contact form, or live chat.
    • Identity verification may be required for security reasons.
    • We will respond within 30 days of receipt of your verified request.
    • All rights can be exercised free of charge, unless requests are manifestly unfounded or excessive.

REFLECT: For New Zealand residents, all rights are protected under the Privacy Act 2020. For EEA users, GDPR rights apply. booo-casino.com will ensure compliance with all applicable regulations.

Cookies & Tracking Technologies

OBSERVE: booo-casino.com uses cookies and related technologies to deliver and enhance its online services.

  • Session Cookies: Temporary cookies essential for secure operation and session management; deleted when browser is closed.
  • Persistent Cookies: Remain on your device to remember preferences and facilitate future visits; typically expire within 12 months.
  • Third-Party Cookies: Analytics (e.g., Google Analytics) and advertising cookies used for usage analysis and targeted marketing, only with your consent.

Cookie Management: You can manage or disable cookies via your browser settings or by using the internal preferences panel available on your account dashboard. Disabling certain cookies may affect website functionality.

REFLECT: See our full Cookie Policy for detailed information and management options.

Data Security

OBSERVE: booo-casino.com employs advanced security measures to safeguard your data against unauthorized access, loss, or misuse.

  • Encryption: TLS 1.2+ encryption for all data in transit, and robust encryption protocols for data at rest.
  • Authentication & Access Controls: Multi-factor authentication, role-based access, and strict access logging for all staff and system users.
  • Regular Security Audits: Ongoing penetration testing, vulnerability assessments, and compliance checks with ISO 27001 and SOC 2 standards.
  • Staff Training: Comprehensive training programs on data protection, confidentiality, and incident response.
  • Incident Response: Immediate response protocols for data breaches, with notification to users and authorities as required by law.

REFLECT: All technical and organizational measures are regularly reviewed to uphold the highest standard of data security and regulatory compliance.

Complaints & Contacts

OBSERVE: If you believe your privacy rights have been infringed, or you have questions regarding data processing, please use the following channels:

  1. Submit Complaint: Contact our DPO or use online forms; describe your issue and provide supporting details.
  2. Internal Review: All complaints are acknowledged within 5 business days and resolved within 30 days where possible.
  3. Escalation: If not satisfied, you may escalate your complaint to the Office of the Privacy Commissioner (NZ):
    Website: https://privacy.org.nz
    Email: [email protected]
    Phone: 0800 803 909

REFLECT: EEA users may also contact their local supervisory authority. We are committed to transparent, fair, and prompt resolution of all privacy concerns.

Updates

OBSERVE: booo-casino.com may revise this Privacy Policy to reflect changes in law, technology, or business practices.

  • Notification: You will be notified of material changes via email (if provided), prominent website banners, and account dashboard alerts.
  • Advance Notice: Significant changes will be communicated at least 30 days prior to taking effect, allowing users to object or close their account if desired.
  • Version Control: Last updated: 6 November 2025. A changelog of material amendments will be maintained and accessible to users.

REFLECT: Continued use of booo-casino.com services constitutes acceptance of the updated Privacy Policy. We encourage periodic review to stay informed of your rights and our obligations.